Privacy Policy - IntellaBox

1. Introduction

IntellaBox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email management service.

2. Information We Collect

2.1 Information You Provide

Account information (name, email address)
Profile information you choose to provide
Payment information (processed securely via Stripe)
Communications you send to us

2.2 Email Data

To provide our services, we access and process email data from your connected email account(s). This includes:

Email content (for AI summarization and reply generation)
Email metadata (sender, recipient, subject, timestamps)
Email attachments (when relevant to our features)

2.3 Automatically Collected Information

Device and browser information
IP address and approximate location
Usage data and analytics
Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

Provide and maintain our email management services
Generate AI-powered email summaries and reply suggestions
Track and manage follow-up reminders
Process payments and manage subscriptions
Send service-related communications
Improve and optimize our services
Ensure security and prevent fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who help us operate our services (e.g., cloud hosting, payment processing, AI processing)
AI Processing: Email content is processed using OpenAI's API for AI features. OpenAI does not train on your data.
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption in transit (TLS/SSL) and at rest
Secure authentication via Clerk
Regular security assessments
Access controls and monitoring

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Email content processed for AI features is not permanently stored after processing. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of certain data processing
Withdraw consent

To exercise these rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]